Why BGMI Keeps Crashing on My Phone, 10 Fixes That Actually Work

By Harsh Talreja | Updated April 2026 | How we test

BGMI crashing mid-game is one of the most frustrating things in mobile gaming. Especially when it happens in a ranked match or a tournament. Here is a complete breakdown of every crash cause and the exact fix.

Check Your Phone First: Minimum Specs BGMI Needs

Before anything else, confirm your phone can run BGMI properly. Krafton’s official minimum requirements as of 2026:

• Android 5.1.1 or higher (Android 8 or higher recommended)
• 2GB RAM minimum (4GB strongly recommended, 6GB for smooth play)
• At least 4GB free storage
• iOS 11 or higher for iPhone users

If your phone meets these on paper but still crashes, keep reading. The cause is almost always one of the following.

Most Common Causes and Fixes

1. Not Enough Free RAM

This is the number one crash cause on phones with 4GB or 6GB RAM. BGMI needs 2 to 2.5GB of free RAM to run without issues. If your phone has apps running in the background, there is not enough headroom.

Fix:

1. Before launching BGMI, close all background apps manually
2. Go to Settings and disable background app refresh for apps you do not need running
3. On some phones (Xiaomi, Realme, OPPO) there is a RAM booster option. Use it before launching
4. Restart your phone once a day if you play for long sessions

2. Phone Overheating

BGMI is CPU and GPU intensive. When your phone heats above 45 to 48 degrees Celsius, Android throttles performance and the game becomes unstable. Severe overheating causes immediate crash.

Fix:

1. Remove your phone case while gaming. Cases trap heat.
2. Do not charge while playing. Charging generates extra heat.
3. Lower in-game graphics to Balanced or Smooth to reduce thermal load
4. Play in an air-conditioned room or use a phone cooler (Xiaomi Black Shark cooler works well, available under Rs 1500)
5. Take 10 minute breaks every 45 to 60 minutes of play

3. Corrupted Game Data

If BGMI was interrupted during a download or update, some game files may be incomplete or corrupted. This causes crashes at loading screens or during specific maps.

Fix:

1. Open BGMI and go to Settings (gear icon)
2. Scroll to Basic and tap on “Open File Check”
3. Let it scan and repair any corrupted files
4. If File Check finds nothing but crashes continue, uninstall and reinstall clean

4. Cache Buildup

Game cache accumulates over time and can conflict with new updates. Clearing it takes under a minute and fixes crashes for a lot of players.

Fix (Android):

1. Go to Settings on your phone
2. Tap Apps or Application Manager
3. Find BGMI in the list
4. Tap Storage and then Clear Cache
5. Do NOT tap Clear Data unless you want to reset your settings (your account data is cloud-saved so you will not lose progress)

5. Recent Update Bug

After major Krafton updates, a percentage of devices experience crashes that were not happening before. This is a known pattern with BGMI patches.

Fix:

1. Check the BGMI Discord server or r/BGMI on Reddit to see if others with your phone model report the same crash
2. If it is a widespread bug, Krafton usually patches it within 3 to 7 days. Wait for the hotfix.
3. If you need to play now, try lowering your graphics settings two levels down. Lower settings sometimes avoid the code path causing the bug.
4. Rollback to a previous APK version as a temporary fix (only download from APKPure or APKMirror, not random sites)

6. Graphics Settings Too High for Your Phone

If BGMI auto-detected the wrong graphics settings during install, you might be running Ultra or HD graphics on a phone that cannot sustain them for a full match.

Fix:

1. In-game go to Settings then Graphics
2. Set Graphics to Smooth or Balanced
3. Set Frame Rate to Medium (30fps) to start
4. If stable for a week, gradually increase one step at a time

Recommended settings by phone tier:

• Budget phones (4GB RAM, Snapdragon 600 series): Smooth graphics, Medium frame rate
• Mid-range (6GB RAM, Snapdragon 700 series): Balanced graphics, High frame rate
• Flagship (8GB RAM, Snapdragon 8 series): HD or UHD, Ultra frame rate

7. Low Storage Space

BGMI needs free space not just for the game itself but for temporary files it creates during play. If your phone has less than 1 to 2GB free after the game is installed, crashes happen especially at match end when the game tries to save replays and logs.

Fix:

1. Check your storage: Settings then Storage
2. Delete old photos, videos, or apps you do not use
3. Move photos to Google Photos and free local storage
4. Keep at least 3 to 4GB free at all times if you play BGMI daily

8. Network Issue Causing Crash to Desktop

Some crash reports that look like game crashes are actually forced disconnects from Krafton servers due to packet loss or connection drops. The game client exits to avoid an endless reconnect loop.

Fix:

1. Check your ping before queuing. In-game ping above 150ms consistently means your connection is unstable.
2. Switch from WiFi to mobile data or vice versa to test which is more stable
3. If on WiFi, move closer to the router or restart it
4. Disable VPN if you are using one. VPNs cause unstable connections on BGMI India servers.

9. Third-Party Apps Conflicting

Some apps interfere with BGMI. Common culprits: screen recorders, game booster apps from third parties, battery saver apps that kill background processes aggressively, and antivirus apps scanning game files mid-play.

Fix:

1. Disable any game booster app you installed from the Play Store
2. Turn off real-time scanning in antivirus apps before gaming
3. Use the phone’s built-in game mode only, not third-party ones
4. If you use a screen recorder, only use the built-in one (Google Play Games recorder or the native Android screen recorder)

10. Outdated Game Version

Running an older version of BGMI after a new patch drops can cause crashes because the game client and Krafton servers are no longer in sync.

Fix:

1. Open Play Store and update BGMI to the latest version
2. After updating, do a fresh start (close the game fully and relaunch)
3. Run File Check after major updates as a habit

Phone-Specific Crash Fixes

Xiaomi / Redmi / POCO Phones

MIUI is known for aggressive background process killing. This can crash BGMI if MIUI decides to reclaim memory mid-match.

• Go to Settings then Battery then App Activity. Find BGMI and set it to No Restrictions.
• In Security app, go to Boost Speed before gaming sessions
• Disable MIUI Optimization in Developer Options (requires enabling developer mode first)

Realme / OPPO / OnePlus Phones

ColorOS and OxygenOS have similar aggressive memory management.

• Go to Settings then Battery and find BGMI. Enable “Allow background activity”.
• In App Info for BGMI, disable “Auto-launch” restriction that ColorOS adds by default

Samsung Phones

Samsung devices with One UI are generally more stable with BGMI but Game Booster settings can sometimes interfere.

• Open Game Booster while in BGMI and make sure “Block notifications during games” is on but “Game Optimizing Service” is not throttling performance
• If on an older Samsung with Android 9 or 10, disable the Bixby button during gaming to prevent accidental exits

When to Reinstall vs When to Wait

Reinstalling takes 20 to 30 minutes depending on your connection. Do it when:

• File Check finds no errors but crashes are happening every session
• The crash started after a failed or interrupted update
• Clearing cache did not help

Wait for a Krafton patch when:

• Crashes started after a major update and Reddit or Discord confirm others with your device are affected
• You have already tried all fixes above and nothing works
• Krafton has acknowledged the bug on their official social channels

How to Report a BGMI Crash to Krafton

If none of the fixes above work and you believe it is a game bug, report it so Krafton can prioritize it in the next patch:

1. In-game go to Settings then Basic then Customer Service
2. Submit a report with your device model, Android version, BGMI version, and when the crash happens
3. Attach a screenshot of the crash screen if possible
4. Tag @BGMIIndia on Twitter/X with your device details. Visible public reports get faster attention.